At Elinura, we value the privacy of our customers and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and protect your information when you interact with our website or make a purchase.
Information We Collect and How We Use It
When you place an order or contact us, we may collect basic details such as your name, phone number, email address, and delivery location. This information is used only to process your orders, contact you about your purchase, and provide customer service. We do not collect or store your credit/debit card details.
We may also collect limited technical information like your IP address and browsing activity to improve your shopping experience and the performance of our website.
Data Protection and Sharing
We keep your personal information safe and secure. It is never sold or shared with third parties for marketing purposes. However, we may share necessary information with trusted service providers like courier companies or payment gateways to fulfill your order. Your data may also be shared with legal authorities if required by law.
Cookies
Our website may use cookies to remember your preferences and help us understand how visitors use our site. Cookies are safe and do not store sensitive information. You can manage cookie settings anytime from your browser.
Your Consent and Rights
By using our website and providing your information, you agree to the terms of this privacy policy. You have the right to request access to, update, or delete your data at any time. If you wish to do so, or if you have any concerns about how your information is handled, please reach out to us directly.
Contact Us
If you have any questions about our privacy policy or need assistance, feel free to contact us at:
📧 Email: support@elinura.com
📞 Phone/WhatsApp: +923190658504